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COMM 101 Chapter 1

chapter 1 Key

1. When your textbook describes public speaking as a form of empowerment, it means that public speaking is

A. a way to manipulate people.

B. a way to make a difference in something we care about.

C. a way to make everyone see things through our frame of reference.

D. a way to demonstrate how clever we are.

E. a way to make bad ideas seem good.

Gradable: automatic

Lucas - Chapter 01 #1

Topic: Importance of Public Speaking

2. To say that public speaking is a way to make a difference about something we care about is to recognize that public speaking is A. a form of empowerment.

B. a skill similar to conversation.

C. an art more than a science.

All of these answers are correct.

Both a skill similar to conversation and an art more than a science.

Gradable: automatic

Lucas - Chapter 01 #2

Topic: Importance of Public Speaking

As your textbook explains, many of the skills used in public speaking are the same as those used in everyday conversation. These skills include

A. telling a story for maximum impact.

B. tailoring your message to your audience.

C. organizing your thoughts logically.

All of these answers are correct.

Both telling a story for maximum impact and organizing your thoughts logically.

Gradable: automatic

Lucas - Chapter 01 #3

Topic: Importance of Public Speaking

4. How much time does the average adult spend in conversation?

A. about 50 percent of waking hours B. about 10 percent of waking hours C. about 20 percent of waking hours D. about 30 percent of waking hours

E. about 40 percent of waking hours

Gradable: automatic

Lucas - Chapter 01 #4

Topic: Importance of Public Speaking

5. Many of the skills used in public speaking are the same as those used in everyday conversation. These skills include

A. organizing your thoughts logically.

B. tailoring your message to your audience.

C. adapting to listener feedback.

All of these answers are correct.

Both tailoring your message to your audience and adapting to listener feedback.

Gradable: automatic

Lucas - Chapter 01 #5

Topic: Importance of Public Speaking

When you experience stage fright, your body is producing extra _________, a hormone that is released into the bloodstream in response to physical or mental stress.

A. adrenaline

B. serotonin

C. potassium

D. glauconite

E. cortisone

Gradable: automatic

Lucas - Chapter 01 #6

Topic: Nervousness

7. According to your textbook, rather than trying to eliminate every trace of stage fright, you should aim at transforming it into A.

general tension.

B. visualized adrenaline.

C. professional stage fright.

D. positive nervousness.

E. performance anxiety.

Gradable: automatic

Lucas - Chapter 01 #7

Topic: Nervousness

Which of the following does your textbook recommend as a way to deal with stage fright?

rev: 02_06_2013_QC_25655

A. Acquire speaking experience.

B. Turn negative thoughts into positive ones.

Don't expect perfection.

All of these answers are correct.

Both acquire speaking experience and turn negative thoughts into positive ones.

Gradable: automatic

Lucas - Chapter 01 #8

Topic: Nervousness

9. Which of the following does your textbook recommend as a way to deal with nervousness in your speeches?

A. Visualize yourself giving a successful speech.

B. Concentrate on communicating with the audience, rather than on your nerves.

C. Choose a topic you care about and prepare thoroughly for the speech.

All of these answers are correct.

.Both concentrate on communicating with the audience rather than on your nerves and choose a topic you care about and prepare thoroughly for the speech.

Gradable: automatic

Lucas - Chapter 01 #9

Topic: Nervousness

10. Which of the following does your textbook recommend as a way to deal with nervousness in your speeches?

A. Remember that your nervousness is not usually visible to your audience.

B. Concentrate on communicating with the audience rather than on your nerves.

C. As you rehearse, visualize yourself giving a successful speech.

All of these answers are correct.

Both concentrate on communicating with the audience rather than on your nerves and as you rehearse, visualize yourself giving a successful speech.

Gradable: automatic

Lucas - Chapter 01 #10

Topic: Nervousness

11. Which of the following does your textbook recommend as a way to deal with nervousness in your speeches?

A. Concentrate on thinking about your stage fright.

B. Work especially hard on your conclusion.

C. Avoid making eye contact with your audience.

D. Try to generate extra adrenaline as you speak.

E. Think of your speech as an act of communication.

Gradable: automatic

Lucas - Chapter 01 #11

Topic: Nervousness

12. Which of the following does your textbook recommend as a way to deal with nervousness in your speeches?

A. Visualize the worst things that could happen.

B. Turn negative thoughts into positive thoughts.

C. Avoid making direct eye contact with the audience.

D. Stay up late the night before to finish preparing.

E. Generate extra adrenaline as you speak.

Gradable: automatic

Lucas - Chapter 01 #12

Topic: Nervousness

13. Which of the following does your textbook recommend as a way to deal with nervousness in your speeches?

A. Tell your audience how nervous you are.

B. Avoid making eye contact with the audience.

C. Focus on achieving perfection in your speech.

D. Visualize yourself giving a successful speech.

Tell a lot of jokes during your speech.

Gradable: automatic

Lucas - Chapter 01 #13

Topic: Nervousness

14.

One way to build confidence as a speaker is to create a vivid mental blueprint in which you see yourself succeeding in your speech. According to your textbook, this process is called

A. representation.

B. imagistic practice.

C. anticipatory rehearsal.

D. foreshadowing.

E. visualization.

Gradable: automatic

Lucas - Chapter 01 #14

Topic: Nervousness

15. According to your textbook, when you employ the power of visualization as a method of controlling stage fright, you should

A. decrease the time necessary for preparing your speech.

B. keep your mental pictures from becoming too vivid.

C. focus on the positive aspects of your speech.

All of these answers are correct.

Both decrease the time necessary for preparing your speech and keep your mental pictures from becoming too vivid.

Gradable: automatic

Lucas - Chapter 01 #15

Topic: Nervousness

16. Research has shown that the anxiety level of most speakers drops off significantly A. before they rise to speak.

B. as soon as they begin to speak.

C. when they are 30 to 60 seconds into the speech.

D. after they reach the middle of the speech.

None of these answers are correct.

Gradable: automatic

Lucas - Chapter 01 #16

Topic: Nervousness

17.

Which of the following strategies is least likely to help you deal with nervousness in your speeches?

A. thinking positively

B. concentrating on your stage fright

C. working especially hard on your introduction

D. making eye contact with members of your audience E. using visual aids

Gradable: automatic

Lucas - Chapter 01 #17

Topic: Nervousness

18.

All of the following are recommended by your textbook to help you deal with nervousness except:

A. Acquire speaking experience.

B. Focus on achieving perfection.

C. Remember that most nervousness is not visible to the audience.

D. Visualize yourself giving a successful speech.

E. Prepare your speech thoroughly.

Gradable: automatic

Lucas - Chapter 01 #18

Topic: Nervousness

19.

Heather was in the midst of an excellent speech on campus history when she made a minor mistake by giving the wrong date for the opening of a campus building. She suddenly stopped speaking and said, "Oh, I messed up." Then she provided the correct date. The rest of her speech went well, but all she could think about afterward was her mistake. What is the major piece of advice from your textbook that Heather needs to be reminded about?

A. There is no such thing as a perfect speech.

B. You should work especially hard on your introduction.

C. Audiences usually can't tell how nervous a speaker is. D. You should take slow, deep breaths before you speak.

E. It is natural for public speakers to be nervous.

Gradable: automatic

Lucas - Chapter 01 #19

Topic: Critical Thinking

20.

According to the advice given in your textbook, if you make a mistake when you are giving a speech, the best thing to do is

A. start that part of the speech over and deliver it the way you had planned.

B. keep going because your audience doesn’t know what you had planned to say.

C. stop and tell your audience that you messed up because you are so nervous.

D. assume that your speech is a failure because you made a mistake.

read from your notes for the rest of the speech to avoid further mistakes.

Gradable: automatic

Lucas - Chapter 01 #20

Topic: Confidence

t Topic: Nervousness

21.

Asad was giving an interesting speech about the earliest astronomical observatories—a subject he was very excited about—when he misidentified the founder of the Istanbul observatory. When he realized his mistake, he corrected it, but then he felt flustered and wasn’t as confident for the res of his speech. What advice from your textbook should Asad keep in mind? A.

Audiences focus more on a speaker’s ideas than on details of his or her delivery.

Most of a speaker’s nervousness isn’t visible to the audience.

There is no such thing as a perfect speech.

All of these answers are correct.

Both most of a speaker’s nervousness isn’t visible to the audience and there is no such thing as a perfect speech.

Gradable: automatic

Lucas - Chapter 01 #21

Topic: Confidence

Topic: Nervousness

22.

Dealing with such matters as the logical relationships among ideas, the soundness of evidence, and the differences between fact and opinion are al part of what your textbook calls

A. deduction.

B. critical thinking.

C. rational communication.

D. oral deliberation.

E. induction.

Gradable: automatic

Lucas - Chapter 01 #22

Topic: Critical Thinking

23.

Which of the following aspects of public speaking is least likely to help strengthen your skills as a critical thinker?

A. researching your speech

B. outlining and organizing your speech

C. testing the logic of your arguments

D. practicing the delivery of your speech

E. assessing the validity of your evidence

Gradable: automatic

Lucas - Chapter 01 #23

Topic: Critical Thinking

24. Whatever a speaker communicates to someone else is termed the A. channel.

B. code.

C. feedback.

D. message.

E. source.

Gradable: automatic

Lucas - Chapter 01 #24

Topic: Speech Communication Process

25. As your textbook explains, the means by which a message is communicated is termed the A. channel.

B. vehicle.

C. carrier.

D. catalyst.

E. stimulus.

Gradable: automatic

Lucas - Chapter 01 #25

Topic: Speech Communication Process

26. As defined in your textbook, channel in the speech communication process refers to A. the feedback sent to a speaker by the listener.

B. the means by which a message is communicated.

C. the physical location where the communication takes place.

D. the process by which listeners adapt to the speaker.

E. the content a speaker communicates to someone else.

Gradable: automatic

Lucas - Chapter 01 #26 Topic: Speech Communication Process

27.

Jamal attended the campus president's speech about tuition increases, while Mary listened to a podcast of the speech in her car. Later, Mary said she thought the president's words stated clearly that he opposed an increase in tuition. But Jamal said that the way the president avoided looking at students when he talked about tuition made it seem the president actually supported an increase in tuition. The difference in the messages Mary and Jamal received most likely resulted from the fact that A. Jamal is a better listener than Mary.

B. Mary and Jamal both experienced feedback.

C. Mary and Jamal received the message through different channels.

D. Mary and Jamal are majoring in different subjects.

E. Mary is a better listener than Jamal.

Gradable: automatic

Lucas - Chapter 01 #27

Topic: Speech Communication Process

28. Everything a speaker says is filtered through a listener's A. frame of reference.

B. credibility.

C. feedback.

D. personal screen.

E. psychological field.

Gradable: automatic

Lucas - Chapter 01 #28

Topic: Speech Communication Process

29.

According to your textbook, the knowledge, experience, goals, values, and attitudes through which each listener filters a message is called the listener's

A. personal screen.

B. sphere of values.

C. attitudinal core.

D. frame of reference.

E. psychological field.

Gradable: automatic

Lucas - Chapter 01 #29

Topic: Speech Communication Process

30.

Because every person has a unique __________ based on his or her own knowledge, experience, and values, the meaning of a message can never be exactly the same to a listener as to a speaker.

A. frame of reference.

B. personal screen

C. feedback mechanism

D. attitudinal core

E. psychological field

Gradable: automatic

Lucas - Chapter 01 #30

Topic: Speech Communication Process

31.

As you listen to a speech about campus crime, you relate the speaker's ideas to your own knowledge, goals, and experience. According to your textbook, you are filtering the speech through your own

A. psychological screen.

B. cognitive field.

C. frame of reference.

D. social perspective.

E. personal vision.

Gradable: automatic

Lucas - Chapter 01 #31

Topic: Speech Communication Process

32. __________ lets you know how your message is being received.

A. Vocal variety

B. Credibility

C. Feedback

D. Interference

E. Audience adaptation

Gradable: automatic

Lucas - Chapter 01 #32

Topic: Speech Communication Process

33.

As you present your speech, you notice that many of your listeners have interested looks on their faces and are nodding their heads in agreement with your ideas. According to your textbook, these reactions by your listeners are called

A. interference.

B. cognitive cues.

C. feedback.

D. audience cues.

E. indicators.

Gradable: automatic

Lucas - Chapter 01 #33

Topic: Speech Communication Process

34.

In the midst of a speech about tsunamis, a speaker notices quizzical expressions on the faces of her listeners. In response, she says, "Let me explai that point again to make sure it's clear." When this happens, the speaker is A. building her credibility.

B. adapting to feedback.

C. compensating for the situation.

D. interpreting the audience's frame of reference.

E. adjusting the channel.

Gradable: automatic

Lucas - Chapter 01 #34

Topic: Speech Communication Process

35.

As Christopher delivered his speech, he noticed that some members of his audience looked confused as he explained one of his main points. As a result, he slowed down and explained the point again. In this case, Christopher was A. dealing with external interference.

B. adjusting the channel of communication.

C. interpreting the audience's frame of reference.

D. compensating for the situation. E. adapting to audience feedback.

Gradable: automatic

Lucas - Chapter 01 #35

Topic: Speech Communication Process

36. What, according to your textbook, is the term for anything that impedes the communication of a message? A. divergence

B. blockage

C. distraction

D. avoidance

E. interference

Gradable: automatic

Lucas - Chapter 01 #36 Topic: Speech Communication Process

37.

Concern by a listener about an upcoming job interview, the lack of air conditioning, or a toothache are all examples of __________ in the speech communication process.

A. feedback

B. avoidance

C. blockage

D. interference

E. divergence

Gradable: automatic

Lucas - Chapter 01 #37

Topic: Speech Communication Process

38.

According to your textbook, a listener anxious about an upcoming exam, worried about a recent argument with a friend, or distracted by cold air i the classroom would be experiencing A. interference.

B. situational cues.

C. communication apprehension.

D. psychological dissonance.

E. feedback.

Gradable: automatic

Lucas - Chapter 01 #38

Topic: Speech Communication Process

39.

A ringing cell phone or an audience member browsing the Web on her laptop during a speech are examples of which element in the speech communication process?

A. channel

B. message

C. n feedback

D. interference

E. confusion

Gradable: automatic

Lucas - Chapter 01 #39

Topic: Speech Communication Process

40.

Someone coughing in the audience or walking in late during a presentation are examples of what element in the speech communication process? A. intrusion

B message

C feedback

D interference

E disturbance

Gradable: automatic

Lucas - Chapter 01 #40

Topic: Speech Communication Process

41.

As Benita approached the podium, loud voices from the hallway filled the room. Before beginning her speech, she asked someone in the back of the room to close the door. In this case, Benita was dealing with A. stage fright.

B. interference.

C. nonverbal communication.

D. audience attitudes.

E. feedback.

Gradable: automatic

Lucas - Chapter 01 #41

Topic: Speech Communication Process

42.

Recognizing that the audience for his graduation speech would be packed into a non-air-conditioned gymnasium during the hottest week of the year, Kane decided to keep his speech at the low end of his 10- to-15-minute time limit. In making this decision, Kane was adapting to which element of the speech communication process?

A. location

B. feedback

C. message

D. channel

E. situation

Gradable: automatic

Lucas - Chapter 01 #42

Topic: Speech Communication Process

43.

Public speakers who seek to communicate with listeners from cultures other than their own need to take special care to avoid __________ in their speeches.

A. ethnocentrism

B. vocalized pauses

C. personal statements

D. visual aids

E. gestures

Gradable: automatic

Lucas - Chapter 01 #43

Topic: Cultural Diversity

44. The tendency to see the beliefs, values, and customs of one's own culture or group as "right" or "natural" is called A. ethnicity.

B. egocentrism.

C. ethnocentrism.

D. exclusivity.

E. essentialism.

Gradable: automatic

Lucas - Chapter 01 #44

Topic: Cultural Diversity

45. According to your textbook, the belief that one's own group or culture is superior to all other groups or cultures is termed A. egocentrism.

B. ethnicity.

C. ecumenism.

D. ethnocentrism.

E. exclusivity.

Gradable: automatic

Lucas - Chapter 01 #45 Topic: Cultural Diversity

46. As your textbook explains, ethnocentrism means A. showing respect to other groups and cultures.

B. recognizing that listeners are interested in how a topic relates to them.

C. believing one's own group or culture is superior to all other groups or cultures.

D. insisting that listeners share a speaker's frame of reference.

E. agreeing with the values and practices of other groups and cultures.

Gradable: automatic

Lucas - Chapter 01 #46 Topic: Cultural Diversity

47.

Sosuke is from Japan and has decided to give his informative speech on Japanese marriage customs. Because he will be getting married back hom the next summer, he is very excited about the topic. He is concerned, however, that his classmates, all of whom are from the United States, may think he is saying that marriage traditions in Japan are better than those in the United States. Sosuke’s concern indicates that he is sensitive to the problem of A. egoism.

B. ethical relativism.

C. ethnocentrism.

All of these answers are correct.

Both egoism and ethical relativism.

Gradable: automatic

Lucas - Chapter 01 #47

Topic: Cultural Diversity

48.

TRUE

Communication skills, including public speaking, are often more important to employers than a job candidate’s undergraduate major.

Gradable: automatic

Lucas - Chapter 01 #48

Topic: Importance of Public Speaking

49.

FALSE

In specialized fields, technical knowledge is more important to employers than communication skills when deciding whom to hire and promote.

Gradable: automatic

Lucas - Chapter 01 #49

Topic: Importance of Public Speaking

50.

FALSE

As your textbook states, texting, tweeting, and other forms of electronic communication have significantly reduced the need for public speaking.

Many of the symptoms of stage fright are due to adrenaline, a hormone released into the bloodstream in response to physical or mental stress.

Gradable: automatic

Lucas - Chapter 01 #62

Topic: Nervousness

63. Thinking of stage fright as "stage excitement" or "stage enthusiasm" can help you get focused and energized for a speech.

TRUE

Gradable: automatic

Lucas - Chapter 01 #63

Topic: Nervousness

64.

TRUE

For most beginning speakers, the biggest part of stage fright is fear of the unknown. It has been estimated that being fully prepared for a speech can reduce stage fright by up to 75 percent.

Gradable: automatic

Lucas - Chapter 01 #64

Topic: Nervousness