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Information Collection and Use

Personal Information We Collect:

You can generally visit our Site without having to submit any personal information about yourself to us.

If you contact us with questions or request information, we will collect your name, email address, and any other personal information that you voluntarily transmit with your communications to us.

How we Use Information:

We use your personal information to provide the services to you that you have requested, provide support for our Site and Apps, detect fraud, illegal activities or security breaches, verify your authority to use the Site and Apps, and improve the content and general administration of the Site and Apps. We also send you marketing and promotions regarding the Site and Apps or other products or services we believe may be of interest to you. If you do not wish to receive these marketing or promotions from us, you may opt out as set forth in the message. We analyze the aggregate data that we collect for trends and statistics taken together, and we use such aggregate information to administer the Site and gather broad demographic information for aggregate use.

Children's Privacy

StudentGuiders recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children's online activities and interests. The Site is not directed to children under the age of 16. StudentGuiders does not target this Site to children under 16. StudentGuiders does not knowingly collect personal information from children under the age of 16. If you are under the age of 16, please do not provide us with any personal information.

Cookies and Online Tracking

We use small text files called cookies to improve the overall Site experience. A cookie is a piece of data stored on the user's hard drive containing information about the user. Cookies generally do not permit us to personally identify you. We generally use session cookies to save your preferences and such cookies expire when you close your browser. We set a persistent cookie that we assign to you when you use our Site to keep you logged in to the Site. You can read more about cookies at StudentGuiders tracks users over time and across the Site and the Apps but does not respond to Do Not Track (DNT) signals. However, third parties such as providers of external services like web traffic analysis services, such as intercom or mixpanel may track users over time and over our Site and third-party websites and such third parties may also place cookies, via our Site. These cookies are likely to be analytical, performance cookies, or targeting cookies. These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages.

Social Plugins on Our Site

We use social plugins on our Site and Apps and include icons that allow you to interact with third-party social networks such as Facebook or Twitter. For example, you may sign in through Facebook, Google, or LinkedIn. The third-party social plugin sets a cookie when your browser creates a connection to the servers of such social networks and the plugin transmits your data to the social networks. Your use of these social plugins is subject to the privacy policies of third party social networks.


We provide your personal information and the data generated by cookies and the aggregate information to the vendors and service agencies that we may engage to assist us in providing our services to you for their use solely to provide us with such assistance. If you submit a question or answer, other users will be able to see your question, answer, username, and profile photo. If you submit a “private” question, other users will not be able to see your username or profile photo but they will be able to see your question and any answers to your question, and your question and answers will still be viewable on the Site and Apps and searchable in search engines. When users accept a tutor for a particular question, the user and tutor will be able to communicate with each other with respect to that question on the Site and Apps. If an External Web Site (as defined below) directly collects personal information about you, your use of the External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites. We will access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal processes, such as a court order or subpoena; (b) enforce the StudentGuiders Terms of Use or user agreements; or (c) protect your, our, or others’ rights, property, or safety. We will not sell your personal information to any company or organization, but we may transfer your personal information to a successor entity upon a merger, consolidation or other corporate reorganization in which StudentGuiders participates or to a purchaser or acquirer of all or a portion of StudentGuiders’s assets to which this Site relates or in bankruptcy.

Links to Third Party Sites

The Site and/or the Apps provide links to other Web Sites or resources over which StudentGuiders does not have control ("External Web Sites"). Such links do not constitute an endorsement by StudentGuiders of those External Web Sites. You acknowledge that StudentGuiders is providing these links to you only as a convenience, and further agree that StudentGuiders is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on the linked to External Web Sites.


We employ procedural and technological measures that are generally consistent with industry practice. Such measures are reasonably designed to help protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction. StudentGuiders may use measures such as password protection, encryption, and other measures.

Information Protection Policy

User information is private and confidential to the extent that your username is anonymous. StudentGuiders stores information securely to protect it from third-party attacks. Information provided is used to improve our services to users.

Privacy Policy Updates

StudentGuiders may need to update this Privacy Policy from time to time. If so, StudentGuiders will send registered users an email. We will post our updated Privacy Policy on our Site located at and in the Apps along with a notice that the Privacy Policy has been changed so you are aware of what personal information we collect and how we use this information. StudentGuiders encourages you to review this Privacy Policy regularly for any changes. Your continued use of this Site, Apps, and/or continued provision of personal information to us will be subject to the terms of the then-current Privacy Policy.


If you have any questions regarding this Privacy Policy please contact us via email at

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